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Change to Online Forms and New System

Please be aware our website is being updated, and our online forms will be unavailable for a short period, however, the forms will be back up and running on 24th February.

We will be switching to Accurx Patient Triage on Monday 24th February 2025, which allows you to submit requests for help with admin or non-emergency medical issues.

If you require medical assistance while our online services are unavailable during the switch, please contact NHS 111 or visit NHS 111 Online.

Your rights and responsibilities

As a patient, you have the right to:

  • Be registered with a named doctor
  • Change doctor if desired (but please remember that you may have to see any of the doctors if your need is urgent)
  • Receive emergency care
  • Receive appropriate drugs and medicines
  • Be referred for a specialist or second opinion if they and GP agrees
  • See your medical records or a copy, subject to certain laws
  • Know that by law, everyone working for the NHS must keep the contents of your medical records private

With these rights come responsibilities for the public. That means being:

  • Courteous to staff at all times
  • As prompt as possible for all appointments
  • Responsible for cancelling appointments in adequate time