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Change to Online Forms and New System

Please be aware our website is being updated, and our online forms will be unavailable for a short period, however, the forms will be back up and running on 24th February.

We will be switching to Accurx Patient Triage on Monday 24th February 2025, which allows you to submit requests for help with admin or non-emergency medical issues.

If you require medical assistance while our online services are unavailable during the switch, please contact NHS 111 or visit NHS 111 Online.

Accessing someone else’s information

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.

To request proxy access:

  • collect a proxy access form from reception from 10am to 6pm

Linked profiles in your NHS account

Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.

The NHS website has information about using linked profiles to access services for someone else.