Skip to main content

Change to Online Forms and New System

Please be aware our website is being updated, and our online forms will be unavailable for a short period, however, the forms will be back up and running on 24th February.

We will be switching to Accurx Patient Triage on Monday 24th February 2025, which allows you to submit requests for help with admin or non-emergency medical issues.

If you require medical assistance while our online services are unavailable during the switch, please contact NHS 111 or visit NHS 111 Online.

Accessing your health record

Your health record includes information like any conditions or allergies you have and any medicine you’re taking.

Most patients will automatically have access to more information added to their health record. This includes letters, test results and appointment notes.

You can access your health record and nominate someone you trust to access it too.

You can use your NHS account (through the NHS website or NHS App) or Patient Access to access your health record.

You’ll need to ask the surgery for online access to your full health record, or you’ll only see your medicines and allergies.

Request access to your full health record online

First, you need to register for online services and prove who you are. To request access:

  • visit the surgery with photo ID so we can confirm your identity
  • if you are setting up access for the first time, we will give you a username and password
  • go to Patient Access or the app for access

Access to other medical records

For any other medical records, you need to ask for them at the NHS service you went to. This includes records like your hospital record.