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Change to Online Forms and New System

Please be aware our website is being updated, and our online forms will be unavailable for a short period, however, the forms will be back up and running on 24th February.

We will be switching to Accurx Patient Triage on Monday 24th February 2025, which allows you to submit requests for help with admin or non-emergency medical issues.

If you require medical assistance while our online services are unavailable during the switch, please contact NHS 111 or visit NHS 111 Online.

Referrals

Requesting a referral

Self referrals

There are a number of services locally that you are able to make self referrals to.

GP referrals

To request a GP referral:

Provide as much information as you can as this will help us to process your request.

Tracking a referral

To track an existing referral:

If your referral was not requested by the surgery you will need to contact the provider who requested it.

NHS e-Referral Tracking

If your doctor has referred you to a specialist for further care you will be asked to book your appointment using the ‘NHS e-Referral’ system or you may be placed on a waiting list.

If you have been asked to book an appointment, you will receive a letter from us in due course giving details of how to book your appointment and any passwords you may need.

To track your e-Referral you will need the following details to log into the e-Referral website

  • Your date of birth
  • Reference number – this will be on the first page of your letter
  • Password – this will be on the second page of your letter

Related information

Appointments