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Change to Online Forms and New System

Please be aware our website is being updated, and our online forms will be unavailable for a short period, however, the forms will be back up and running on 24th February.

We will be switching to Accurx Patient Triage on Monday 24th February 2025, which allows you to submit requests for help with admin or non-emergency medical issues.

If you require medical assistance while our online services are unavailable during the switch, please contact NHS 111 or visit NHS 111 Online.

Mental health

  • NHS Mental health

    Find information and support for your mental health.

    Website
    NHS: Mental health

  • Kooth

    Free anonymous online chat for young people to discuss their mental health issues.

    Website
    Kooth

  • Samaritans

    Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day, 365 days a year.

    Phone
    116 123

    Website
    Samaritans

    Email
    jo@samaritans.org

  • Rethink Mental Illness

    Rethink Mental Illness provide expert, accredited advice and information to everyone affected by mental health problems.

    Phone
    0121 522 7007

    Website
    Rethink Mental Illness

    Email
    info@rethink.org

  • Mind

    Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

    Phone
    0300 123 3393

    Website
    Mind

  • Safe & Sound Dudley

    Safe & Sound is a partnership made up of public sector and voluntary organisations covering Dudley borough. By actively working together it aims to address community concerns around crime, disorder, anti-Social Behaviour and substance misuse.

    Website
    Safe & Sound Domestic Abuse Help Hub

    Email
    community.safety@dudley.gov.uk